General Data Protection Regulation (GDPR)
Use of your personal data
We need some of your personal data for order processing and for a service tailored to the needs of our customers.
Billing data :
In order for us to provide transparent and understandable billing at any time, it is necessary to temporarily store billing data. This data includes your surname, first name, postal address and email address.
The storage of information is secure and hosted at the company: 1 & 1 IONOS SARL
You can contact us about privacy at : email@example.com
Terms and conditions of use
According to the regulation of distance selling, here are our General Conditions of Sale. Orders are made directly via the site https://shop.id-entity.fr
CURRENCY & VAT
Prices shown are in euros exclusively. An invoice showing VAT will be issued upon request when ordering.
The website https://shop.id-entity.fr is open to all users of the Internet.
The company ID-ENTITY S.A.S (hereinafter ID-ENTITY) has for particular activity sales of services, computer development and similar on its website.
These Terms and Conditions of ID-ENTITY S.A.S are intended to define the rights and obligations of the parties in connection with the sale of ID-Entity products to the Customers of the Website https://shop.id-entity.fr
Any Order (hereinafter the "Order") placed on the site https://shop.id-entity.fr or affiliated site dependent on ID-ENTITY assumes the acceptance of these Terms and Conditions, which the Customer acknowledges having read, to have understood and accepted them with full knowledge of the facts.
These General Conditions are available in French and English. The customer has the ability to save and print them. These General Conditions are subject to French law and French standards in force. ID-ENTITY reserves the right to modify these Terms and Conditions at any time without notice, it being understood that such modifications will not be applicable to orders previously accepted and confirmed by the Customer. However, it is understood that these changes will not apply to current orders.
1. Company details
The Website https://shop.id-entity.fr is published by the simplified share company ID-ENTITY SAS with a share capital of 1000 euros whose head office is Impasse Manon - Quartier St Victor - RD 60A 13480 Cabriès, registered at the Trade and Companies Register 828 379 834
The customer service can be contacted by mail to the address indicated in the Legal Notice, by e-mail to the following address:
firstname.lastname@example.org, from Monday to Friday.
2. Legal capacity
Clients declare to be of age and fully capable of contracting.
3. Geographical area
ID-Entity virtuals products are available in metropolitan France and worldwide in French and English.
For logistical reasons, sales excluding virtual products, outside France, Corsica, Monaco, Germany, Belgium, Luxembourg and the Netherlands can not be taken into account.
4. Availability of services
The Site is accessible 24 hours a day, 7 days a week and throughout the year, except in case of interruption, voluntary or otherwise, regardless of the cause. It may in particular be maintenance. Being in fact subjected to an obligation of means, the company ID-ENTITY S.A.S can not be held responsible for any damage, whatever its nature, resulting from a unavailability of the Site.
5. Fees for services and products for sale on the Site
The price of the ID-Entity products and services is the one that appears regularly on the site https://shop.id-entity.fr, except in case of manifest error. The selling prices of the ID-Entity products and services appearing on the Site are indicated in Euros or Dollars all taxes included, it being understood that the ordered products are invoiced at the price in force at the time of the recording of the order.
Any change in VAT will be reflected in the rates.
The sale prices do not include the shipping costs, invoiced in addition to the price of the services and products purchased according to the amount of the order. The shipping costs will be indicated before the registration of the order by the Customer. The selling prices of the products can be changed by ID-ENTITY at any time.
6. Features - Product Compliance
ID-ENTITY may modify at any time the assortment of products offered for sale on its Website, without prejudice to Orders placed by the Customer. In accordance with Article L. 111-1 of the Consumer Code, the Customer may, prior to the Order, read the essential characteristics of the products on the Website https://shop.id-entity.fr ( s) that he wishes to order. The products comply with the French legislation in force. The photographs, graphics and descriptions of the products offered for sale are only indicative and do not bind any ID-ENTITY.
The offers presented by ID-ENTITY are valid as long as they are announced on the Site and within the limits of available stocks.
In case of unavailability of one or more products after placing the Order, the Customer will be notified by e-mail. The amount of the Order will be recalculated and the Customer will be refunded the difference. If the Order is completely unavailable the Customer will be notified by email and will be fully refunded. In this case, ID-Entity can not be held responsible for any prejudice suffered by the Customer, nor held to any damages.
When the Customer confirms his order by clicking on the "ORDER" button, he is considered to have knowingly accepted the content and conditions of the Order in question and in particular these General Conditions of Sale, prices, volumes, characteristics, quantities and delivery times of products offered for sale and ordered by the Customer.
Also, ID-ENTITY SAS reserves the right to suspend or cancel any execution of an Order and / or delivery, whatever its nature and level of execution, in case of non-payment or partial payment of any sum which would be due by the Customer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the ID-ENTITY SAS Website, including on the occasion of Previous Orders.
In addition, in the event of an error in the entry of the e-mail address concerned, ID-Entity can not be held liable. In this case the sale will be considered final, except in case of cancellation of the Order by ID-Entity, including unavailability of products. The Customer may nevertheless exercise his right of withdrawal in accordance with Article 12 of these General Terms and Conditions of Sale.
All orders are payable in euros or dollars. An invoice will be made available to the customer automatically during the purchase and made available in the section My Account> History and Details of my Orders.
The Customer guarantees to ID-ENTITY SAS that he is fully authorized to use the payment card for the payment of his order and that these means of payment legally give access to sufficient funds to cover all the costs resulting from his order on the Website https://shop.id-entity.fr. ID-ENTITY S.A.S can not be held responsible for any fraudulent use of the payment method used.
ID-ENTITY SAS reserves the right to suspend or cancel any order and / or delivery, whatever its nature and level of execution, in case of non-payment of any sum that would be due by the Customer or in case payment incident. Penalties of an amount equal to the legal interest rate plus five points are automatically applicable to amounts unpaid after a period of ten days following the date of payment assumed or notification of the rejection of bank payment for any other means of payment.
The delivery of any new order may be suspended in the event of late payment of a previous order and this notwithstanding the provisions hereof. Payment for purchases is made using a bank payment card, according to a secure procedure (SSL) offered by Paypal Inc., so that no information transmitted by the Customer is intercepted by third parties. It is the Customer's responsibility to record and print his payment certificate if he wishes to keep the bank details relating to his transaction.
10. Terms and conditions of delivery
The products purchased on the site shop.id-entity.fr are delivered only in the geographical zone determined in article 3 "Geographical zone" (except specific mention at the time of the sale). For logistical reasons, shop.id-entity.fr is not able to offer its service in the DOM-TOM. The products will be delivered to the address indicated by the Customer on the site during the registration of his order according to the delivery method chosen on the website https://shop.id-entity.fr. Delivery times indicated on the site are indicative times, corresponding to the average processing times and delivery. ID-ENTITY S.A.S can not be held responsible for the consequences due to a delay in delivery. In all cases, if the package is returned to the sender, a second delivery will be made at the expense of the Customer. If the parcel is returned to the sender again, it will not be returned to the Customer and the amount corresponding to this order, including any additional delivery costs, will be retained by ID-ENTITY SAS.
1. Return product:
From the date of receipt, the Customer may request the return of one or more products to ID-Entity within a period of fourteen (14) days. The Customer must make this request by contacting ID-Entity and detailing the reasons for this forwarding. ID-Entity will communicate its response to the Customer as soon as possible. ID-Entity reserves the right to claim a certificate on the honor as to the reasons for the return of one or more products. The Customer will then have a new period of fourteen (14) days to return the package by post to the following address: ID-Entity SAS - SAV ID-Entity Impasse Manon - St Victor District - RD 60A 13480 Cabriès
He will have to stamp and keep the proof of deposit. The product will be refunded only if it is returned in its original packaging, new and never opened. If the Product (s) is (are) not returned within the time frame or condition specified above, the return will not be considered valid. The return is at the risk and expense of the Customer. In case of refund, a maximum delay of fourteen (14) days is required from the receipt of the product returned to ID-ENTITY SAS, before the amount of the product (s) returned (s) is credited on Customer's bank account.
Virtual products are not affected.
2. Defective product return:
If the product is defective, the Customer may return it at the expense of ID-ENTITY S.A.S and receive a new one within the limits of available stocks. If the Product is no longer available, the Customer will receive an equivalent product. No additional compensation or other commercial gesture may be claimed by the customer. The Customer is obliged to inform ID-ENTITY S.A.S of the reasons for the return of the defective product (s) (for example: damaged product, missing, opened package), 2 days after reception of the parcel. You must refuse a package whose outer packaging contains an obvious indication of shock or leakage. The Customer can only take advantage of free returns, regardless of the number of Products concerned. For any additional request, the shipping costs will be entirely the responsibility of the Customer.
Virtual products are not affected.
12. Rights and withdrawal periods
In accordance with Article L. 121-20 of the Consumer Code, the Customer has a period of fourteen (14) days to exercise his right of withdrawal from the date of receipt of his order or the date subscription to the method of purchase concerned, to return at its expense, products ordered for reimbursement.
To exercise his right of withdrawal the Customer must inform ID-ENTITY SAS of his request by sending, within the deadline mentioned above, an email to email@example.com or by means of a letter with acknowledgment of reception at the address of the head office.
Products must be returned to ID-ENTITY at the address specified in Article 11 "Return".
In the case of an exercise of the right of withdrawal, ID-ENTITY S.A.S will refund the Customer the corresponding amount within a maximum of fourteen (14) working days from the date of withdrawal. The refund will be made by a credit of the amount debited on the account corresponding to the credit card of the Customer.
13. Property Reserve
ID-ENTITY S.A.S retains full ownership of the products sold until full payment of the full price, in principal, costs, taxes and mandatory contributions included.
All virtual products are licensed and not sold by shop.id-entity.com
The payment you make to download the virtual product gives you the non-exclusive right to use it.
14. Intellectual property
All the elements reproduced on the Site https://shop.id-entity.fr and in particular but not exclusively texts, comments, books, illustrations, photos, videos, recipes, and brands are protected by intellectual property rights . Any total or partial reproduction of the elements accessible on the Site https://shop.id-entity.fr is strictly prohibited. ID-ENTITY is a trademark registered with the INPI.
15. Signature and planned
ID-ENTITY works to protect the personal information of its customers by ensuring a high level of security, but the Customer also has a role to play in the protection of his personal data. In particular, the Customer must maintain the security of his online transactions by, for example, not communicating to anyone his username (Customer's e-mail address) and / or his password and by regularly changing his password. As such, ID-ENTITY can not be responsible for the disclosure of information concerning the Customer to any individual who has used his identifier (Customer's e-mail address) and / or his password.
As such, the use of the identifier (e-mail address of the Customer) and / or the password of the Customer will be proof of his identity, and payability, validation of the Order, sums. ID-ENTITY can not be held responsible for the fraudulent use of this information.
The provision of the credit card number and the final validation of the Order will be proof of the acceptance of the said Order and will be worthy of sums incurred by the seizure of the products appearing on the Order. The computerized registers kept in the computer systems of ID-ENTITY and its partners will be considered as proof of communications, Orders and payments between the Parties. By accepting the order, the purchaser gives its consent to the use of the personal data collected under this order under the customer's customer file.
However, he may object in writing or by email to this use in accordance with Law No. 78-17 of 6 January 1978, the consumer having at any time a right of access and rectification.
16. Disabling the customer account
Non-compliance by the Customer with the obligations subscribed under these General Conditions, any incident of payment of the price of an order, acts contrary to the interests of ID-ENTITY, the delivery of false information when creating the account, may result in the suspension of access to the service of ID-ENTITY, or even the termination of his account depending on the degree of seriousness of the acts in question, without any damages or interest being claimed, whatever they may be. at ID-ENTITY. ID-ENTITY S.A.S reserves the right to refuse any order from a Customer with whom there is such a dispute, even if it uses a new account.
17. Customer service
For any information or specific question, the customer service is accessible by email to the address firstname.lastname@example.org
In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions of the present can not deprive you of the legal guarantee which obliges the professional salesman to guarantee you against all the consequences of latent defects of the thing sold. You are expressly informed that ID-ENTITY is not the producer of all the products presented within the framework of the website, within the meaning of the law n ° 98-389 of May 19, 1998 and relating to the responsibility for the fact of the defective products . Accordingly, in the event of damage to a person or property caused by a defect in the product, only the producer's liability may be sought by the consumer on the basis of the information on the packaging of that product.
ID-ENTITY can not be held responsible for products distributed on its Website especially in case of non-compliance with their instructions. The responsibility of ID-ENTITY can not be retained for any damage, caused to the Customer or to a third party, and consecutive to this non-compliant use. The responsibility of ID-ENTITY under the obligations of the present General Conditions of Sale can not be committed in the case where the non-performance of its obligations would be imputable to the fact of a third party even if it is foreseeable, at the fault of the Customer , or the occurrence of a fortuitous event or force majeure that would hinder or delay the execution. Are considered as such, in particular, without this list being restrictive, war, riots, insurrection, social unrest, strikes of all kinds. ID-ENTITY S.A.S will inform the client of such a fortuitous event or force majeure within seven (7) days of its occurrence. These cases of force majeure suspend the obligations of ID-ENTITY, mentioned in the present GTC, for the duration of their existence.
The information available on the Website is provided "AS IS" without warranty of any kind, whether implicit or explicit, including integrity, accuracy, timeliness, non-infringement, availability , the reliability or completeness of the information, products, accessories or services appearing on the ID-ENTITY Website or their suitability for the use that the Customer intends to make.
ID-ENTITY S.A.S declines all responsibility for direct and indirect damage, whether foreseeable or not, caused by the use of the website. In the event that the liability of ID-ENTITY SAS was to be established and retained due to a prejudice suffered by the Customer and attributable exclusively to the placing of an order, it is limited to the amount of the Order paid by the customer to ID-ENTITY.
Any complaint filed by a user, including any Customer, against ID-ENTITY must be made within one month of the occurrence of the event, object of the claim.
19. Computers and Liberties
The information and data collected by ID-ENTITY S.A.S when ordering the Customer are necessary for order management and commercial relations. The database has been declared, in accordance with the requirements of the "Informatique et Libertés" law n ° 78-17 of 6 January 1978, modified by the law n ° 2004-801 of 6 August 2004 .
They can be passed on to companies contributing to these relationships such as those responsible for the execution of services and orders for their management, execution, delivery, processing and payment. This information and data is also stored for security purposes, in order to comply with legal and regulatory obligations and to enable ID-ENTITY S.A.S to improve and personalize the services offered and the information provided. In accordance with the law "Informatique et Libertés" nº 78-17 of January 6, 1978, the Customer has a right to access and rectify personal data concerning him. The Customer must write to email@example.com, indicating his name, first name, e-mail address and customer reference.
ID-ENTITY offers to Visitors and Customers to receive a newsletter and offers from ID-ENTITY, as well as from partner companies. Visitors and Customers may refuse to receive the newsletter and ID-ENTITY offers or partners at a later date. To do this, the Visitor or Customer may at any time change his choice by clicking on the links provided for this purpose in promotional emails received. ID-ENTITY S.A.S reserves the right to use the statistics provided by the questionnaires that the Clients have completed to improve its service and that of the partner brands.
20. Advertising on the Website
At any time ID-ENTITY S.A.S may decide to place advertising space on the Website https://shop.id-entity.fr. ID-ENTITY enjoys complete freedom when it comes to the choice of these advertisers, the types of visualization of advertisements but also their position on the Site.
21. Changes to the General Conditions
ID-ENTITY reserves the right to modify and update the General Conditions of Sale without notice. To be informed of any such changes, ID-ENTITY advises the Customer, and generally to any user, to review the Terms of Sale of the Site regularly. The Order will be subject to the Terms and Conditions in force at the time of the Order.
22. Communication between the Customer and ID-ENTITY SAS
By becoming a user of the Website, the Customer acknowledges that the exchanges between him and ID-ENTITY will be mainly electronic (by email) except in the special cases presented in these General Conditions or required by law. The Customer acknowledges the validity and probative force of electronic exchanges and recordings kept by ID-ENTITY and acknowledges that these elements receive the same probative force as a written handwritten document pursuant to Law No. 2000-230 of 13 March 2000 adapting the law of evidence to information technologies relating to electronic signatures.
23. Continuity and transfer of rights and obligations of the contract
Contracts between the Client and ID-ENTITY S.A.S and / or its successors and assigns are binding between the parties. Contracts, rights and obligations of Customers may not be assigned or transferred without prior written consent. The contracts, rights and obligations of ID-ENTITY may be assigned or transferred at any time without prior consent of the Customer.
24. Partial invalidity
If one or more stipulations of the present GSC are considered as invalid or declared as such under a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will retain all their force and their reach.
The fact that one of the Parties does not rely on the other Party's breach of any of the obligations referred to in these GTS can not be interpreted for the future as a waiver of obligation in question.
26. Governing Law and Jurisdiction
French law governs these GTC. The Customer acknowledges that ID-ENTITY's electronic communications and registers will be considered by the parties as proof of exchanges, orders, payments and transactions between the parties unless proven otherwise. Any dispute relating to the execution or the interpretation of the present GSC will be submitted to the competent court according to the nature of the litigation of the city of Aix en Provence.
ID-ENTITY will remain at your service
By email: firstname.lastname@example.org
By phone: 06-XX-XX-XX-XX
By mail :
Impasse Manon - St Victor neighborhood - RD 60A